*Out of gas is a condition in which the engine will not start due to running out of fuel.
*Unlocking of the car at the time of in-lock can only be handled by those who can verify the following identity with the rental car rental certificate.
・If it is confirmed that the driver's name on the rental certificate and the name on the driver's license are the same.
・If you can confirm your identity by presenting a business card, employee ID card, and driver's license that is the same as the corporate name of the borrower listed on the rental certificate.
*If you do not meet certain conditions, you will be responsible for the cost.
*If you receive a service other than the above, it will be settled on the spot.
*Part of the road service is a service of the non-life insurance concluded by ORIX Rent-A-Car.
In principle, the customer shall be responsible for any damage in excess of the amount of compensation, accidents that fall under the deductible and insurance policy exclusions, accidents in violation of the rental agreement, and damage caused by use.
*Road service regulations are subject to change.
Please contact ORIX Rent-A-Car for details.

This is a system that compensates for the deductible for property damage and vehicle deductible that the customer bears in the event of an accident.
However, if multiple accidents occur in the same rental, only the first accident will be applied.

In the event of an accident, theft, breakdown, defacement, etc. that is not the responsibility of the rental car company and requires the vehicle to be repaired or cleaned, you are required to pay ￥20,000 if the rental vehicle is returned to the scheduled return location (self-driveable) and ￥50,000 if the rental vehicle is returned to a location other than the scheduled return location or is not self-driveable as part of the business compensation during that period.
*Payment must be made regardless of the extent of damage or the time required for repairs.
*Smoking in non-smoking vehicles is likewise subject to NOC.
*If the vehicle cannot be driven on its own, coverage will be provided up to ￥150,000 (including tax), but the customer will be responsible for any portion exceeding ￥150,000 (including tax).

*Please complete the procedures for RAP enrollment at pick up branch.
*It is not possible to join after picking up.
*Please complete the Rent-A-Car Assistance Pack (RAP) subscription procedure at the pick up branch.
*The subscription fee for WA class and WB class is ￥1,320/day.
*It is not possible to join after picking up.
*Free of charge for repairing damaged tires or for the cost of tires.
Note) The maximum amount of tire coverage is ￥20,000 (including tax), and in principle, the replacement tire must be equivalent to the damaged tire.
In addition, the customer may be asked to temporarily replace the cost of the tire purchase. In such a case, the customer will receive a refund in exchange for a receipt at the store where the car was returned.
*The loss or theft of accessories such as tire wheel caps, keys, etc. will be the responsibility of the customer.

After reporting to the police, please follow the procedures to obtain a traffic accident certificate.
•Do not settle with the other party at the scene of the accident without permission. You will not be covered by insurance or compensation.
•Regardless of the size of the scratches or dents, or whether or not the other party is involved in the accident, it will be treated as an accident.
•The rental contract will be terminated when the vehicle is rendered inoperable due to an accident.
In this case, the rental fee will not be refunded.

Any insurance or compensation system will not apply if an accident or breakdown occurs due to driving or conditions such as the following.
•If you were not wearing a seat belt while driving
•If you fail to notify the police from the scene of the accident (if you cannot obtain an accident certificate from the police)
•If you settle a settlement without permission with the other party of the accident
•Failure to contact the rental agency from the scene of the accident
•If you cause an accident by extending the rental time without permission
•Accidents involving persons other than the driver or co-driver named in the rental agreement
•Drunk driving, Drug use
•Driving without a license (including when your license is suspended or in violation of the types of vehicles you can drive)
•If the car is parked with the key in the ignition or unlocked and stolen
•When the vehicle is driven over its capacity
•When the vehicle is driven on a road other than a roadway, such as a beach, riverbed, or forest (accident on a road other than a maintained and controlled road)
•Repair expenses for damage or corrosion to the vehicle body or other parts of the vehicle caused by poor usage
•When used in various tests and competitions, or when used to tow or push other vehicles
•Vehicle damage to a rental car due to an accident with a vehicle owned, used, or managed by the customer
•Damage to rental vehicles, signs, etc. within the Rental car outlet
•Failure due to operational errors
•Damage or defacement of interior equipment
•Damage due to inadequate installation and installation of tire chains, carriers, and child seats
•Damage to tires, punctures, or loss of wheel caps
•Damage due to negligence in use or management of the vehicle.
•When used in violation of the terms of the rental agreement
•Other accidents that fall under the disclaimer of the insurance contract