Insurance・Compensation・Accident・Breakdown
Insurance
Insurance content for peace of mind in the event of an accident
Auto Insurance
NIPPON Rent-A-Car is generous auto insurance
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Bodily Injury Limit per person Unlimited Property Damage Limit per accident Unlimited Vehicle Limit per accident Price Personal Injury Up to ¥50 million per person
Compensation
NIPPON Rent-A-Car provides reliable coverage with road service, CDW, and ECO.
Road Service
NIPPON Rent-A-Car - Supplementary road service for full-cover plan and basic plan
Supported Vehicle All Vehicles Vehicle Transport Service ✖(None) Emergency First Aid Service When a vehicle is unable to run due to a breakdown, battery failure, or other problem with the vehicle itself, we will provide an emergency response service that can be performed in about 30 minutes.
However, work that is not covered by the service or that is beyond the scope of coverage will be at the customer's expense.
Details of Emergency Response Services Battery, etc. Battery Jumping ○ Replacement of valves and fuses ○ Emergency response that can be handled in about 30 minutes ○ Cooling water replenishment ○ Out of Gas Fuel delivery service when you run out of gas on the road (10 liters of gasoline or diesel) ○ Transportation service to a place where electricity can be charged in the event of a power outage on the road ○ Key Unlocking when locked (general cylinder lock) ○ Tires Spare tire replacement work ○ Pull up the vehicle when derailed (within 1m) ○ Damaged tire repair fee or tire fee ○
NIPPON Rent-A-Car - Road Service Regulations
*Out of gas is a condition in which the engine will not start due to running out of fuel.
*Unlocking of the car at the time of in-lock can only be handled by those who can verify the following identity with the rental car rental certificate.
・If it is confirmed that the driver's name on the rental certificate and the name on the driver's license are the same.
・If you can confirm your identity by presenting a business card, employee ID card, and driver's license that is the same as the corporate name of the borrower listed on the rental certificate.
*Fuel delivery service in case of gas shortage is available only once per rental.
*Free pull-up service only once when a tire is de-rid of a wheel.
・Special work that requires the use of winches, cranes, etc. will not be free of charge.
*If you do not meet certain conditions, you will be responsible for the cost.
*If you receive a service other than the above, it will be settled on the spot.
*Road service is provided by NIPPON Rent-A-Car.
In principle, the customer shall be responsible for any damage in excess of the amount of compensation, accidents that fall under the deductible and insurance policy exclusions, accidents in violation of the rental agreement, and damage caused by use.
*Road service regulations are subject to change.
Please contact NIPPON Rent-A-Car for details.
Vehicle Collision Damage Waiver (CDW)
NIPPON Rent-A-Car Basic Plan includes a Vehicle Collision Damage Waiver(CDW) in the rental fee in case of an accident.
What is the Collision Damage Waiver (CDW)?
This is a system that compensates for the deductible for property damage and vehicle deductible that the customer bears in the event of an accident.
However, if multiple accidents occur in the same rental, only the first accident will be applied.
NOC Compensation Program(ECO/Extra Coverage Option)
If you enroll in the NOC Compensation Program (ECO/Extra Coverage Option), your NOC payments will be waived.
What is NOC (Non-Operation Charge)?
In the event of an accident, theft, breakdown, defacement, etc. that is not the responsibility of the rental car company and requires the vehicle to be repaired or cleaned, you are required to pay ¥20,000 if the rental vehicle is returned to the scheduled return location (self-driveable) and ¥50,000 if the rental vehicle is returned to a location other than the scheduled return location or is not self-driveable as part of the business compensation during that period.
*Payment must be made regardless of the extent of damage or the time required for repairs.
*Smoking in non-smoking vehicles is likewise subject to NOC.
NOC Compensation Program(ECO/Extra Coverage Option) can be added for a subscription fee of ¥440/day.
*Please complete the procedures for ECO/Extra Coverage Option enrollment at pick up branch.
*It is not possible to join after picking up.
Accident・Breakdown
In the event of an accident or breakdown of the rental car, please take the following actions.
Accident
In the event of an accident, please take the following four measures immediately.
In addition, regardless of the size of the scratches or dents, or the presence or absence of the other party, it will be treated as an accident and must be reported to the police.
●Relief of the injured ●Contact the police ●Confirmation of accident partner ●Contact NIPPON Rent-A-Car Accident Center
Precautions in case of accident
After reporting to the police, please follow the procedures to obtain a traffic accident certificate.
•Do not settle with the other party at the scene of the accident without permission. You will not be covered by insurance or compensation.
•Regardless of the size of the scratches or dents, or whether or not the other party is involved in the accident, it will be treated as an accident.
•The rental contract will be terminated when the vehicle is rendered inoperable due to an accident.
In this case, the rental fee will not be refunded.
Breakdown
In the event of a breakdown or malfunction of the rental vehicle, stop operation immediately and contact the Pickup Branch or NIPPON Rent-A-Car Accident Reception Center.
Important notice in case of accident or malfunction
Any insurance or compensation system will not apply if an accident or breakdown occurs due to driving or conditions such as the following.
•If you were not wearing a seat belt while driving
•If you fail to notify the police from the scene of the accident (if you cannot obtain an accident certificate from the police)
•If you settle a settlement without permission with the other party of the accident
•Failure to contact the rental agency from the scene of the accident
•If you cause an accident by extending the rental time without permission
•Accidents involving persons other than the driver or co-driver named in the rental agreement
•Drunk driving, Drug use
•Driving without a license (including when your license is suspended or in violation of the types of vehicles you can drive)
•If the car is parked with the key in the ignition or unlocked and stolen
•When the vehicle is driven over its capacity
•When the vehicle is driven on a road other than a roadway, such as a beach, riverbed, or forest (accident on a road other than a maintained and controlled road)
•Repair expenses for damage or corrosion to the vehicle body or other parts of the vehicle caused by poor usage
•When used in various tests and competitions, or when used to tow or push other vehicles
•Vehicle damage to a rental car due to an accident with a vehicle owned, used, or managed by the customer
•Damage to rental vehicles, signs, etc. within the Rental car outlet
•Failure due to operational errors
•Damage or defacement of interior equipment
•Damage due to inadequate installation and installation of tire chains, carriers, and child seats
•Damage to tires, punctures, or loss of wheel caps
•Damage due to negligence in use or management of the vehicle.
•When used in violation of the terms of the rental agreement
•Other accidents that fall under the disclaimer of the insurance contract