"Above-Ground Trail" is a well-maintained and easy-to-walk hiking course with little height difference of about 3 km, but there are also places where it is slippery with rocks and tree roots. In addition, rainy weather may cause puddles and muddyness. The Guided Hiking Tour is a 3-hour guided hike that progresses at a slow pace, including a guide on the "Elevated Wooden Trail".

●Open - May 9 and August 1 – Closed｜Vegetation protection period
　Walks are possible without a registered certified guide. A lecture will be given before the walk.
●May 10 - July 31｜Brown bear activity period
　Only small group guided tours by registered certified guide can be walked.
　※The guided tour fee includes the Shiretoko Goko(Five) Lakes entry certification fee (lecture fee).

※In case of cancellation, we will change the date of participation in the tour or refund the full amount of the tour participation fee.
Note) Guided tours will be held even in rainy weather, but if it is judged to be dangerous due to sudden changes in weather or storms, it may be canceled even during the guided tour. In that case, the tour participation fee will not be refunded.

If the "Above-Ground Trail" is closed, the tour content will be changed to the following depending on the timing of the closure.
●Before the departure of the tour or If the tour has not arrived at Shiretoko Goko(Fifth) Lake even after departure
In addition to guiding the Shiretoko Goko(Five) Lakes "Elevated Wooden Trail", guide other tours that can be changed
●When the tour arrives at Shiretoko Goko (Fourth) Lake
Guide to Shiretoko Goko (Five) Lakes "Elevated Wooden Trail"
●When the tour arrives at Shiretoko Goko (Third - First) Lake
The tour will end.

If you are late or do not arrive at the meeting place due to delays or cancellations of JR trains or buses on the day of the activity, or if you are late or do not arrive at the meeting place by car, we will treat it as a cancellation on the day of the activity.
※During the brown bear activity period (May 10th - July 31st), the tour admission time is strictly set, and you will not be able to participate in the tour even if you are a little late. Please take the utmost care.
※The tour admission time is strictly set even during the vegetation protection period (Open - May 9 and August 1 – Closed). You may not be able to participate in the tour even if you are a little late.

You cannot eat gum and candy in the Shiretoko Goko(Five) Lakes "Above-Ground Trail".
If you bring food into the "Above-Ground Trail", you must seal it so that the smell of the food does not leak.
Water and tea can be drunk on the "Above-Ground Trail", but drinks containing sugar are not allowed.

Clothing requirements for any season, etc.
●Upper and lower rainwear is a necessity. It can also be used as winter clothing and windbreaker.
●Please participate in comfortable shoes that you are accustomed to wearing. If the "Above-Ground Trail" is in poor condition, we will rent boots for free.
●A brightly colored hat for sun protection. It is also effective in preventing bees.
Required clothing for guided tours in April and November, etc.
●Think of April and November as the winter season in Hokkaido. Please bring a heavy winter jacket, fleece jacket, over pants, gloves, and a hat that covers your ears.
Clothing required for the guided tour from May to June
●May-June is often a pleasant day, but some days are very hot and some are very cold. Also, the temperature often changes rapidly in a single day. Please bring a thin fleece jacket, thin gloves, and a hat to handle the sudden cold weather.
Clothing required for the guided tour from July to August
●July-August can be hot, with temperatures exceeding 30 ° C during the day, but it is a time of high insects, so please wear a long-sleeved shirt and take part in the tour. Also, even on hot days, it is recommended to wear long trousers to prevent injuries and insect bites. In addition, there are some cold days of about 10 ℃ even during the day. We recommend that you prepare a thin fleece jacket.
Clothes required for guided tours from September to October
●September-October can be warm during the day, but it can also be quite cold during the day. Also, it gets quite cold in the morning and evening, so please bring a fleece jacket, over pants, gloves, and a hat that covers your ears.
Recommended Equipment and belongings
●Work Gloves, Daypack, Towel, Sunglasses, Water or Tea

●There are no restrooms on the Shiretoko Goko(Five) Lakes "Above-Ground Trail". Please be sure to use the restroom before the guided tour begins. You will not be able to use the restroom after the lecture.
●Please refrain from using perfumes and other scents that may attract bees.
●During consecutive holidays and summer vacation, the Shiretoko Goko(Five) Lakes parking lot may be very crowded. Please come to Shiretoko Goko(Five) Lakes as soon as possible when it is crowded.
In addition, we may ask you to use the shuttle bus from Shiretoko Nature Center to Shiretoko Goko(Five) Lakes during peak congestion.

If the condition of the boardwalk is bad or it rains, we will provide boots for free.

When hiking in the Shiretoko Forest, binoculars are a great way to get even more involved in nature.
The guide will explain how to use the binoculars in an easy-to-understand manner, and you will be able to find the charms of Shiretoko that you might otherwise miss.
※ Binoculars are not available for rental in rainy weather.

You can enjoy Shiretoko on a day trip from JR Shiretoko Shari Station or JR Kiyosato-Cho Station.
※Depending on the schedule of the guide in charge, we may not be able to meet your request for transportation.

By using "Special Discount Coupon", you can get a discount on the Shiretoko Goko(Five)Lakes Guided Hiking Tour fee.

If you apply for the Shiretoko Goko(Five)Lakes Guided Hiking Tour, you will receive a coupon for a discount on your next activity experience and accommodation at Kiyosato Ihatov Hostel.

Please be sure to refer to the " Shiretoko Goko(Five)Lakes Guided Hiking Tour" travel conditions before applying.
You can make a reservation through our website until 16:00 on the day before the activity experience.
※The personal information you enter in the "Activity Experience Application Form" will be transmitted in a protected.
※If you apply for an activity experience 7 days or less in advance, you may be required to pay the full activity experience participation fee at the time of application.

■Credit Card Payment
　JCB, VISA, MASTER, and AMEX are accepted. Payment is made through a dedicated payment site using the
　"GMO Multi-Payment Service".
■PayPal payment
　You can also pay by credit card using PayPal.
　※In the case of PayPal payment, a handling fee of 2.8% of the activity experience fee will be charged.

The activities will be held outdoors. Please make sure you are in good physical condition for the tour.
Also, if you have any concerns about your physical condition on the day, please be sure to let us know.
Please be careful not to be late for the meeting time on the day of the activity experience.
If you are late, you will not be able to participate in the tour.

Travel Conditions (Excerpt)
1．Recruitment type planned Travel Contract
　This trip is planned, recruited and implemented by Shiretoko Tourist Co., Ltd. Customers who participate in this trip will conclude a recruitment-type planned travel contract with us.(Hereinafter referred to as "our company" and "travel contract")
2．Formation of Contract
　The travel contract shall be concluded when we accept the conclusion of the contract and accept the travel fee.
In the case of a correspondence contract, the contract shall be concluded when the Company issues a notice to the effect that it accepts the conclusion of the contract.
However, if the notification to the effect that the application for the contract is accepted is sent by e-mail, fax, answering machine, etc., it shall be established when the notification arrives.
3．Issuance of Finalized Document (Final Itinerary)
　Our company will give you the final travel itinerary, which describes the meeting time, the name of the accommodation institution, and the business status of the transportation agency, at the latest by the day before the travel start date.
The confirmed document will be sent to you by E-mail.
4．Payment of Travel Fee
　Please pay the travel fee (activity experience participation fee) by credit card payment or PayPal payment within 2 days from the arrangement completion date.
5．What is Included in the Travel Fee
　Costs etc. described in the details of each activity experience.
Taxes such as consumption tax, and any other fees or expenses specifically indicated.
6．Cancellation Fee
　If you cancel the contract at your convenience after the contract is concluded, you will be charged a cancellation fee for the travel fee at the following rate per customer.
●If you have paid the trip fee, the refund will be the amount after deducting the cancellation fee.
If you have paid the activity experience fee, the refund will be the amount after deducting the cancellation fee.
●Please note that requests for cancellation or change after our holidays and business hours will be treated as the next business day.

Time of Cancellation, etc.
Cancellation・penalty fees
Cancellation before the 15th day counting from the day before the travel start date: No charge
Cancellation after the 14th day: 10% of the activity experience fee
Cancellation after the 7th day: 20% of the activity experience fee
Cancellation the day before: 50% of the activity experience fee
Cancellation on the day of activity experience: 100% of experience fee

7．Special Compensation
　Regardless of whether or not our liability based on the preceding paragraph arises, we will be injured by a sudden and accidental outpatient accident while a customer participates in a recruitment-type planned trip in accordance with our terms and conditions "Special Compensation Regulations". For certain damages, we will pay a predetermined amount of compensation and visitation money.
8．Itinerary Guarantee
　In the event of a material change in the contents of the contract, the Company will pay the customer compensation for the change in the amount of 1-5% multiplied by the tour price in accordance with the provisions of the General Conditions of Travel Business.
9．Customer Responsibility
　If the Company suffers damage due to the intention, negligence, law, public order and morals of the customer, or the customer's failure to comply with the provisions of the Company's terms and conditions, the Company will claim compensation for the damage.
10．Handling of Personal Information
　Our Company will use the personal information provided in the application form submitted at the time of application for the tour for the purpose of communicating with the customer.
※In addition, our company and retailers may use your personal information for the following purposes.
・Information on products, services, and campaigns of our company, dealers, and companies affiliated with them.
・We may use your personal information to request opinions and impressions after participating in the trip, to request questionnaires, to provide special services, and to create statistical data.
11．Others
　In the event that you need to stay an extra night due to weather or other reasons, you will be responsible for the cost of accommodation and related expenses. The Company will not re-enforce the tour under any circumstances.

Travel planning・Implementation
Shiretoko Tourist Co., Ltd.
282 Koyo, Kiyosato-Cho, Shari District, Hokkaido 099-4403, Japan
Hokkaido Governor Registered Travel Business No. 2-453
Member of the All Nippon Travel Agents Association (ANTA)

Whether you are a group of 5 people or a group of people, we will be happy to suggest and support a activity experience that suits your group.
Please feel free to let us know your needs.

Inquiry